![]() You are simply informed that it was a non refundable purchase and the “conversation” stalls in a menu that did not resolve the problem. Additionally, when there is a glitch with a purchase the go to answer is no refund even if it is a limited, one item purchase and you are charged twice. Then they leave a message that doesn’t solve your problem but leave a menu to choose from A or B neither of which works so the conversation, such that it was, stalls there. The menus to choose from are incomplete but you have to go through them to leave a message for an actual person. Shipping marble to these islands is needed.The game is entertaining and quite time consuming so terrific for all the time at home but you should understand at the start that the support is lacking. Marble Pit is not available on Island of the Ancients, Piedmont Lands and Farmers Bay.You can also ship marble to Ancestors' Atoll. You have to get more marble in Ancestors' Atoll since Marble is also needed in production of other resources. Since the 2016 Halloween Update, the coral now costs marble in production.For people who have not yet got the Marble Pit quest, you have to complete quest "Flower Seller" in Marble Fjord.* Quest Item droprate % assumes related quest is ACTIVE and Spirit of Great Fortune is NOT active. ![]() (excludes collection and preparation time) ![]() * Earn Rate /hr assumes perfect collection and is calculated per worker.
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